Maheshwar Boodraj

Mr. Boodraj has over seven years experience in the Information and Communications Technology industry, providing support and services to many companies in a variety of business operations.

Specifically he has been:

Part-time Lecturer,
Mona School of Business
2009 - present

* Lecturing Management Information Systems (MIS) to MBA students.
* Preparing and grading appropriate coursework materials.
* Preparing and grading the final examination.

Information Systems Manager,
Mona School of Business
2008 - present

* Evaluating the needs of the MSB and preparing the IS plan.
* Creating and managing the budget for the IS unit.
* Managing the implementation of all IS projects.
* Managing the day-to-day IS operations.
* Hiring, managing, evaluating, and developing IS staff members.

Software Sales Specialist,
IBM World Trade Corporation
2007 – 2008

* Increasing awareness of IBM’s software products through hosting a number of events and meeting with customers on an individual basis.
* Advising customers of how IBM software can be used to solve some of their toughest business challenges.
* Helping customer to be compliant with their licensing requirements.
* Providing high-level pre and post sale support to customers.
* Recipient of the IBM Bravo Award for outstanding performance in software sales (2008).
* Recipient of an IBM team award, for valuable contribution to one of IBM Jamaica’s most significant business wins in its history (2008).

IT Networking Specialist,
IBM World Trade Corporation
2003 – 2007

* Installing, configuring and troubleshooting a variety of Cisco devices including routers, switches, and wireless devices.
* Installing, configuring and troubleshooting IBM Point of Sale equipment, Magellan Scales and Unitech Wireless Hand Held Scanners.
* Installing and configuring Wincor ATM software and troubleshooting both hardware and software related problems.
* Installing, testing and certifying Cat5e, Cat6 and Fiber Optics structured cabling.
* Conducting presentations on Cisco Networking and Information Technology Security.
* Designing Information Technology solutions to meet customers’ business and technical needs.
* Providing technical support, both remotely and on the ground, to other IBM customers within the Caribbean.
* Involved in a number of committees within the IBM Corporation.
* Recipient of the General Manager’s Award, a team award, for top achievement by the Networking Team (2006).

Customer Service Representative,
International Communications Ltd.
2002

* Handling customer service issues such as managing customer accounts and billing.
* Providing technical support for issues that may arise at this Internet Service Provider.